A legal disclaimer

Refund & Replacement Policy

Effective Date: June 1, 2026

At OBA Naturals, we take pride in providing premium grooming and skincare products. Due to the personal care and hygiene nature of our products, all sales are final.

All Sales Are Final

For health, safety, and sanitation reasons, OBA Naturals does not accept returns, exchanges, or offer refunds on any products once they have been purchased and shipped.

This policy applies to all OBA Naturals products, including:

• Glow Cream

• Refresh Beard Wash

• Reset & Rinse Cleansing Wash

• Honey Exfoliation Scrub

• Jojoba Exfoliation Scrub

• Beard Balm

• Mane Serum

• Elite Wave Pomade

• Glow Kits

• Legends Kits

• Promotional Bundles and Gift Sets

• Accessories and Grooming Tools

Damaged or Defective Products

If your order arrives damaged during shipping or you receive a defective product, we will gladly replace the affected item at no additional cost.

To request a replacement:

1. Contact us within 48 hours of delivery.

2. Email contact@obanatural.com.

3. Include:

   • Your order number

   • A description of the issue

   • Clear photographs of the product

   • Clear photographs of the shipping package and any visible damage

Claims submitted after 48 hours of delivery may not qualify for replacement.

Opened or Used Products

For health and safety reasons, products that have been:

• Opened

• Used

• Altered

• Tampered with

cannot be returned, exchanged, or refunded.

Lost or Stolen Packages

Once a package has been marked as delivered by the shipping carrier, OBA Naturals is not responsible for lost, stolen, or missing packages.

Customers are encouraged to monitor tracking information and ensure delivery to a secure location.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

OBA Naturals is not responsible for delays, lost packages, returned shipments, or additional shipping costs resulting from incorrect or incomplete shipping information.

Replacement Approval

Replacement requests are reviewed on a case-by-case basis.

OBA Naturals reserves the right to approve, deny, limit, or refuse replacement requests in cases involving:

• Suspected fraud

• Abuse of the replacement policy

• Misuse of products

• Insufficient documentation

• Claims submitted outside the required reporting period

Contact Us

For questions regarding your order, shipping, or replacement requests, please contact us:

OBA Naturals

Website: www.obanatural.com

Email: contact@obanatural.com

Phone: (412) 376-3478

Thank you for choosing OBA Naturals. We appreciate your support and remain committed to providing premium grooming and skincare products designed to help you look your best, feel your best, and build confidence every day.