Shipping Policy

Effective Date: June 1, 2026

Thank you for choosing OBA Naturals. We are committed to processing and shipping your order as quickly and efficiently as possible.

Order Processing

Most orders are processed within 1–3 business days after payment has been received and verified.

Orders are processed Monday through Friday, excluding weekends, holidays, and business closures.

During periods of high order volume, product launches, promotions, or holidays, processing times may be extended.

Customers will receive an order confirmation email after purchase and a shipping confirmation email once their order has been shipped.

Shipping Rates

Shipping rates are calculated at checkout based on:

• Order weight

• Package dimensions

• Shipping destination

• Shipping carrier rates

Because many OBA Naturals products and bundles are customizable, shipping costs may vary from order to order.

Custom Bundles & Kits

Products such as the:

• Legends Kit

• Glow Kit

• Build-Your-Own Bundles

allow customers to select different product combinations.

As a result, shipping weight and package dimensions may vary depending on the products selected. Final shipping charges are automatically calculated during checkout.

Estimated Delivery Times

Once shipped, most domestic orders are typically delivered within:

• Standard Shipping: 3–7 business days

• Expedited Shipping: Delivery times vary based on carrier selection and availability

Delivery times are estimates and are not guaranteed.

Shipping Delays

OBA Naturals is not responsible for delays caused by:

• Weather conditions

• Carrier delays

• Holidays

• Natural disasters

• Incorrect shipping information

• Events beyond our reasonable control

Once a package has been transferred to the shipping carrier, delivery timelines become the responsibility of the carrier.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect or incomplete address is provided, OBA Naturals is not responsible for:

• Lost packages

• Delayed deliveries

• Additional shipping charges

• Returned shipments

If an order is returned due to an incorrect address, the customer may be responsible for any additional shipping fees required to reship the order.

Lost or Stolen Packages

Once a package is marked as delivered by the shipping carrier, OBA Naturals is not responsible for lost, stolen, or missing packages.

Customers are encouraged to:

• Verify shipping information before placing an order

• Monitor tracking information

• Arrange for secure package delivery when possible

If you believe your package was lost or stolen, please contact the shipping carrier directly.

Damaged Shipments

If your order arrives damaged during shipping, please contact us within 48 hours of delivery.

To request a replacement, email:

contact@obanatural.com

Please include:

• Your order number

• A description of the damage

• Clear photographs of:

  • The damaged product

  • Product packaging

  • Shipping box (if applicable)

Approved claims may qualify for a replacement product in accordance with our Return & Replacement Policy.

Domestic Shipping

At this time, OBA Naturals primarily ships within the United States.

International shipping availability may vary and is subject to change without notice.

Order Tracking

When available, tracking information will be sent to the email address provided during checkout once your order has shipped.

Contact Us

For shipping questions or order assistance, please contact:

OBA Naturals

Website: www.obanatural.com

Email: contact@obanatural.com

Phone: (412) 376-3478

Thank you for supporting OBA Naturals. We appreciate the opportunity to be part of your grooming and self-care journey.